Four Questions to Ask When Considering a Fire Damage Restoration Company in Pottsville

9/16/2019 (Permalink)

After the fire is extinguished, call SERVPRO to restore you home to its pre-fire condition.

Questions You Should Ask Before Hiring a Fire Damage Cleanup Company in Pottsville 

Fire damage requires fast action to stop the spread of soot and odors throughout the home. If there is water left behind, that compounds the issue with the need for extraction and drying the property before the water causes the weakening of building materials or contributes to the establishment of mold colonies. 

When your Pottsville home requires fire damage mitigation, there are some specific questions you should ask the restoration services company before beginning any type of cleanup of your home. In doing so, you can drill down to make the best decision to fit your needs. 

Do You Work With My Insurance?

SERVPRO works seamlessly with both insurance adjusters and homeowners to ensure everyone is up to date with everything that is happening during fire loss cleanup and each phase of the home restoration process. 

How Do I Know What Items are a Loss to Fire Damage?

The unique Contents Claim Inventory Service (CCIS) provided by SERVPRO catalogs each item handled with a detailed report of its condition, notations if discarded including who approved the action, and before and after photographs if restored. This service establishes a firm chain of custody for any item handled by the technicians and assists in expediting insurance claims. 

Is the Removal of Smoke Odors Possible?

A commonly held belief is after a fire, residual smoke odors are something the household just has to deal with. SERVPRO technicians utilize both cleaning techniques and specialized equipment that works to remove odor-causing particles at the molecular level - effectively neutralizing foul scents left behind by the fire loss. 

What is Cross-Contamination and Why Does it Matter?

After a fire in a home, foot traffic in the area allows the soot to travel, which is both unhealthy and spreads odor around the property resulting in the need for more odor control and cleaning. Containment encloses the work area using heavy plastic sheeting or in some cases negative air chambers and works to inhibit the potential for cross-contamination in the home. 

SERVPRO of Pottsville at (570) 622-8991 works to assist local property owners with the cleanup and restoration from fire damage to make the fire loss in the home "Like it never even happened." 

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